Contact


How can we help?

Reach us

+502 4980 2564 [email protected] Pila El Tambor, El Hato
La Antigua Guatemala

Hours

Reception
8am – 8pm
Restaurant
8am – 8pm
Café & bar
7:30am – 9:30pm
Spa
8am – 8pm
Check-in
2pm – 8pm
Check-out
11am
Quiet hours
10pm – 8am

Getting here

Free shuttle from Antigua at 8am and 12pm from the Candelaria basketball courts, back down at 8:30am and 12:30pm. No booking needed.

Private rides: Antigua Q110, airport from Q550. Driving? Park in the family-run lot past the Pila El Tambor (cash).

Parking, bags and more →

The last 300 m are on foot

Reception is at the bottom of a steep dirt-and-stone trail from the Pila El Tambor. Arrive in daylight if you can, and bring a flashlight for the evenings. Need a hand with bags? Ask for a porter.

  • Shoes with grip
  • Arrive before dark
  • Porters on request

4.6

GOOGLE RATING

Based on 1000+ reviews

15 Min

FROM ANTIGUA

Easily accessible by car, shuttle, or Uber

130°

Volcano view

And over 350 organic avocado trees

50+

something for everyone

Gluten-free & Vegan options

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